Project management
timestart® project management ensures your system installation is completed on time with minimum disruption…
Project management: Pre order phase
Step 1. Demonstration: At your location or remotely using WebEx.
Step 2. Customisation meeting: n/a for timestart®…
Step 3. Site survey: Customer to provide photographs of proposed location.
Step 4. Online Quotation: provided by Quotient App.
Project management: Post order phase
Step 5. Pre installation meeting: Remotely using WebEx.
Step 6. Software installation: At your location by timeware® technician.
Step 7. Bio enrolment: At your location by timeware® technician.
Step 8. Hardware installation: At your location by timeware® technician.
Step 9: Project build: Remotely.
Step 10. Project commissioning: Remotely.
Step 11. User training: At your location or remotely using WebEx.
Step 12: Post installation meeting: Remotely.
Customer care calls every six weeks and timelines user magazine quarterly.
Includes annual software upgrades with accompanying YouTube new feature awareness video.